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Welcome
Hello, my name's Kerry Lummus, and I'm a virtual assistant (VA) and proofreader, running KL Secretarial Services.
Running a business is hard; it's easy to find ourselves pulled in different directions and 'wearing many different hats'. It becomes all too easy to lose sight of our goals, spend less time on fee-earning work than we'd like, and to let the calibre of service we provide to our clients slide.
Have you ever thought you could use an extra pair of hands, eyes and ears but couldn't afford it? Think again.
I work with small business owners, coaches and other busy professionals. They utilise my
admin services
as little or as often as they need, allowing them to concentrate on their core business - the stuff that actually brings in the money.
Clients use my proofreading service to ensure their written material portrays their business in the best possible light. Content may well be king, but proofreading is essential to ensure credibility isn't lost through poor grammar or punctuation.
A great virtual assistant (VA) or virtual PA is so much more than a professional administrator. A great virtual assistant is also an ambassador for their client's business - not only in the way they represent that business, but they may also add value by introducing you to useful connections and by spotting opportunities for you. A good virtual assistant can also be a great sounding board for ideas or when you purely need to think aloud.
I like to think of myself as my clients' wing woman, in fact.
If you recognise the value in outsourcing some (or all) of your admin, but you're not sure where to start,
this blog
might help. I also offer a no-obligation Discovery Call where we can discuss this further. Please feel free to book in
here.
About Me
I'm a virtual assistant (VA) and proofreader, and I live between Newark and Lincoln on the Nottinghamshire-Lincolnshire border.
After having worked for 13 years as a PA at partner-level in a firm of Lincoln-based chartered surveyors, I 'took the plunge' in 2016 and became a virtual PA. What an experience it's been!
I'm passionate about providing a first-class service to my clients, whilst acting with honesty and integrity. After all, the success of my business depends on the success of my clients' businesses. You can, therefore, rest assured you're in safe hands.
I'm registered with the
Information Commissioner's Office (ICO)
and adhere to data protection regulations. I'm fully insured and have an IT support agreement with a Microsoft partner, who check my systems quarterly to make sure they're encrypted, data is secure and backed up, and that my anti-virus is all tickety-boo! Find out more
here.
I'm secretary of Lincoln Business Club and, outside of work, I'm also secretary of Collingham and District Cricket Club. Photography is my new passion. I'm trying to learn - the main thing I'm learning is 'practice, practice, practice!'
There's more!
My ServicesWorking as a virtual assistant (VA) out of my dedicated home office, KL Secretarial Services offer a bespoke range of virtual admin support including: - *NEW* Zoom hosting support
- Proofreading
- Formatting of documents
- Copy typing or audio typing (transcription)
- Diary management
- Email management
- Client liason
- Document collation
- Data entry
- Electronic filing
- Internet research
- Lifestyle management (or 'life admin' as I like to call it!)
- Travel arrangements and hotel bookings
- General administrartion particular to your own business needs
I offer a complimentary one-hour Discovery Call, without obligation, during which we can discuss your specific requirements. Please feel free to book a call here.
All work is carried out in accordance with my Virtual Assistant Agreement, a sample of which can be viewed here.
Benefits
Clients love the knowledge that as much or as little admin support or proofreading is available when needed, but they don’t have to commit to a regular or fixed overhead. They’re invoiced either monthly or after the tasks have been completed. There’s none of the legislation associated with an employee such as pension contributions, National Insurance contributions, holiday pay, or the need to provide desk space and licences. Unfortunately, you do still have to make the coffee!
PricingMy charging structure is very simple:
By the Hour You only pay for the hours I work, so this is the most flexible model. I track my time using an online application and round it up or down to the nearest 15 minutes, allowing you to see where the time has been spent. The minimum charge is one hour per month. My charging rate is from £25 per hour.
Retainer Basis Depending on the nature and volume of the work, it may be best to retain a certain amount of hours each month. You can, therefore, guarantee my time.
This is often the most popular solution. It's for people who need ongoing support and helps me gain an in-depth understanding of your business, which in turn allows me to help you stay focused on achieving your goals.
By the Project Sometimes it's easier to set a fixed price for a particular task. An initial quote is given based on the scope of the project but can be subject to revision if the parameters of the project later change.
Please contact me to find out what best suits your needs.
Note For transcription services (audio typing) charges may alternatively be per audio minute and for proofreading they may be per 1,000 words. Please contact me for more information.
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