KL Secretarial Services

Making busy Professionals more productive

Contact Me

KL Secretarial Services

Making busy Professionals more productive

Contact Me

KL Secretarial Services

Making busy Professionals more productive

Contact Me

KL Secretarial Services

Making busy Professionals more productive

Contact Me

Welcome

Running a business is hard.  I understand the pressures on your time and that you face many challenges and critical deadlines. How different would it be if you had a helping hand? Have you ever thought you could use a freelance PA or Virtual Assistant (VA) but couldn't afford it?  Think again.

By taking advantage of my flexible Virtual Assistant services you won't have the legislative burden associated with employing staff or the overheads of National Insurance and pension contributions, holiday pay, sick pay and the provision of desk space and equipment.  

My aim is to provide professional and effective admin support to business owners, consultants, academics, property companies and professionals, freeing up your time to concentrate on your clients, increasing your productivity and driving your business forward. You may even want to redress your work-life balance!

About Me

Hello, my name's Kerry Lummus.  I'm a Virtual Assistant (VA) and I live between Newark and Lincoln on the Nottinghamshire-Lincolnshire border.   

After having worked for 13 years as a PA at partner-level in a firm of Lincoln-based chartered surveyors, I 'took the plunge' in 2016 and became a freelance PA. What an experience it's been!  It gives me great pleasure to make a real difference to someone's day.  Having previously worked in customer service roles I appreciate how valuable a good ambassador for your company can be.

Admin forms a vital part of any business, done well it 'keeps the wheels turning.'  However, it doesn't bring in the money.

That's why my clients stick to what they're good at and make use of my bespoke Virtual Assistant admin services to give them a helping hand when they need it.

I'm registered wtih the Information Commissioner's Office (ICO) as a data controller under the Data Protection Act and I hold public liability and professional indemnity insurances (including services to the property industry). 

I am secretary of Lincoln Business Club and, outside of work, I am also the secretary of Collingham and District Cricket Club.
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KL Secretarial Services' video demonstrating the admin services that Kerry Lummus performs every week as a Virtual Assistant
Click on my video for more information

My Services

Working as a Virtual Assistant (VA) out of my dedicated home office, KL Secretarial Services offer a bespoke range of virtual admin services.   I can also work on a freelance basis from a client's premises where better suited. This might be to provide reception cover or I can conduct accompanied viewings of commercial and residential properties, drawing on previous experience in this sector.  

Whether working remotely or on-site, you have the flexibility of utilising my time as little or as often needed. As the success of my business very much depends on the calibre of service I provide to my clients, you can be assured of my best attention at all times and that I have the utmost respect for client confidentiality.  In addition to being registered with the ICO, I am happy to enter into a non-disclosure agreement (NDA) where applicable; please feel free to discuss your requirement with me.

Icon depicting the Transcription Services provided by a Virtual Assistant at KL Secretarial Services
 

Transcription Services

Be it the typing of letters, quotes or invoices or the transcription of audio files such as reports, I can get these back to you within an agreed deadline. Larger files can be transferred by means of a file sharing application such as Dropbox.  I can also send out mailshots using mailmerge or electronically via Mailchimp.  Alternatively, I can edit and format existing documents for you.

Icon depicting Data Entry, just one of the admin services provided by a freelance PA at KL Secretarial Services
 

Data Entry

Ensure your databases and CRM systems are up to date and continually maintained. Do you network a lot? Don't tuck those business cards away in a drawer, let me record all the relevant information on your CRM system or a spreadsheet.

Icon depicting Proofreading, part of the bespoke admin support provided by Kerry Lummus at KL Secretarial Services
 

Proofreading

Along with a keen eye for detail, I have a BA (Hons) degree in Modern European Studies, majoring in German.  Language therefore fascinates me.  I'm often amazed at how many businesses have mistakes in their literature, blogs and signage, yet we all know the adage "you don't get a second chance to create a first impression."  I'm currently studying for a diploma to formalise my 'eagle eye.'

Icon depicting Email and Diary management, admin services provided by a freelance Secretary at KL Secretarial Services
 

Diary & Email Management

I can help structure your inbox for you with folders and labels. I offer a 'gatekeeping' service, sending holding emails where appropriate and highlighting any which require urgent attention. I can schedule time in your diary to deal with these or add them to your 'to do' list, all within agreed parameters. I can also schedule meetings, book the room and help ensure you arrive fully prepared with all the correct documents to hand.

Icon depicting Electronic filing - an option available as part of an admin support package provided by a Virtual Assistant at KL Secretarial Services
 

Electronic Filing

Let me work with you to find electronic and manual filing solutions to suit your needs.  Filing is never considered high priority until you can't find that all important piece of information.  It's crucial, and a good filing system can be so time-saving.

An icon depicting Telephone and Reception work - admin services provided by Kerry Lummus at KL Secretarial Services
 

Telephone and Reception Work

Whether you need a stand-in 'meet and greet' service or you're a small business owner who'd like some phone cover during holidays or whilst on appointments, I'm happy to discuss.  A professional first point of contact pays dividends.

An icon depicting Internet Research - a service provided by a Virtual Assistant as part of a package of admin support provided by KL Secretarial Services
 

Internet Research

It might be a case of sourcing office equipment or stationery, competitor research or information for a specific project - whatever your needs, I can do the legwork for you and report back.

An icon depicting Lifestyle Management - a service provided to clients local to Newark in Nottinghamshire or Lincoln in Lincolnshire by a Virtual Assistant at KL Secretarial Services
 

Lifestyle Management

Lifestyle Management (or, as I like to call it, 'life admin') can mean more time in front of a computer after a hard day at work.

I can help with household tasks such as sourcing utility suppliers, travel arrangements, online ordering, organising cards and gifts (and reminding you of those all-important dates!)

It might also include planning a child's party or a weekend away. I can do the research, leaving you to relax and enjoy the occasion. 

An icon depicting accompanied viewings - a service provided by a Virtual Assistant at KL Secretarial Services to clients in the property industry local to Newark in Nottinghamshire or Lincoln in Lincolnshire.
 

Accompanied Viewings

Drawing on my years of experience in the property industry, I carry out accompanied viewings of residential and commercial properties at designated times. I capture comprehensive feedback and I'm happy to pass this either to your office or your client, whichever is your preference.  I also ensure that full records are held including contact information and details of the requirement.  I'm covered under my own professional indemnity, public liability and car insurances for this type of work.

Pricing

My charging structure is very simple:

By the Hour You only pay for the hours I work, so this is the most flexible model.  I track my time using an online application and round it up or down to the nearest 15 minutes, allowing you to see where the time has been spent. The minimum charge is one hour.

Retainer basis Depending on the nature and volume of the work it may be best to retain a certain amount of hours each month. You can therefore guarantee my time.

This is the most cost-effective solution and often the most popular.  It is for people who need ongoing support and helps me gain an in-depth understanding of your business, which in turn allows me to help you stay focused on achieving your goals.

By the Project Sometimes it's easier to set a fixed price for a particular task. An initial quote is given based on the scope of the project but can be subject to revision if the parameters of the project later change.

In any case, my charging rate depends on the volume and nature of the work involved and whether working virtually or on-site. Please contact me to find out what best suits your needs.

Note For transcription services (audio typing) charges may alternatively be per audio minute and for proofreading they may be per 1,000 words. Please contact me for more information.

Man in shirt and tie shaking the hand of the Freelance PA at KL Secretarial Services
Businessman and Virtual Assistant at KL Secretarial Services discussing the admin support a Virtual Assistant can offer a small business

Testimonials

We are massively grateful for the help you have given us over the last few weeks, it's been a huge help having you here.  You have brought to light many issues that we have missed, and have cleared up some recent and very old invoice queries leading to their subsequent payment.  Clearly having an independent and fresh pair of eyes looking at things has been a bonus, and also given me a nudge in the right direction to work at this in a more effective way.

- Amanda Landry, Frontrunner

Kerry’s knowledge of IT is excellent; she dealt with the administration of the firm’s IT systems for me and was exceptionally organised and thorough in this role. Her attention to detail, accuracy, discretion and persistence coupled with her positive approach and friendly manner made her a useful ally in a busy professional office environment.

- Dan Race, Hodgson Elkington

Kerry, thank you for all your assistance, I appreciated the commitment you showed to the tasks before you.  You displayed excellent IT skills and are such a lovely person to work with.  I have no hesitation recommending your excellent skills to others and it's great to know you're there for me when I need you, thank you.

- Julia Prebble, Prebble Card Psychologists

Just a few lines to thank you for all your hard work over the past weeks.  Due to your efforts we have been able to meet our obligations to our clients at a time of flux.  Your diligence, adaptability and professional approach throughout have endeared you to clients and staff alike.

- Denise Myers, Richard Watkinson & Partners

Kerry is an experienced secretary / PA who I had the pleasure of working with for over 10 years. I would highly recommend her for such a role.

- Matthew Johnson, Hodgson Elkington

Contact Me

Kerry@KLSS.co.uk or 07876 507489

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